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Health Insurance Management

NEXtCARE specializes in providing complete health insurance management and third party administration services. It combines unmatched flexibility, leading software solutions and customised management services for insurers and other payers of healthcare.

As well as being a member of the world-leading Allianz Group, NEXtCARE is a leader in the UAE and a respectful player in the MENA region. We bring a decade of unparalleled success building loyalty by creating and administering tailor made health insurance management programs and related services for our clients.

Noticeboard
Notice1
NEXtCARE wins MENA Insurance
Award "Third Party Administrator"
of the Year 2014

Dubai, January 25th 2014: NEXtCARE UAE (Arab Gulf Health Services) L.L.C. has been selected the Third Party Administrator (TPA) of the Year at the prestigious MENA Insurance Awards ceremony. Judged by an independent panel of industry experts, the winners of the awards were announced at an evening event that was held at the Address Hotel, Downtown Dubai.

NEXtCARE was shortlisted for the award in December 2013 along with other industry players from across the region. Showcasing the advanced and innovative services the company provides to its discern clients has allowed NEXtCARE to rank first among its peers.

In his comment on winning the Award, Christian Gregorowicz, CEO of NEXtCARE said: "We have always been innovating and inducing new trends to the industry which enabled us to be the market leaders. Our commitment to our clients' diversified needs has granted us the expertise that induced changes to the way our industry performs. We are delighted to be selected as the best TPA for 2014. This award increases the challenge we put on ourselves to always exceed the expectations that are set by the industry."

Organized by the renowned MENA Insurance Review, the 2014 MENA Insurance Awards are mandated to reward industry players who prove themselves in our highly competitive market. The Awards categories included various sectors and divisions in the insurance industry from across the Middle East and North Africa regions.

With around 700 employees of 32 different nationalities, NEXtCARE specializes in providing a wide range of third party administration services to a broad spectrum of clients from across the globe. The company is always listening and always innovating to ensure administering the best possible services. Having offices in UAE, KSA, Oman, Bahrain, Qatar, Kuwait, Egypt, Lebanon and Morocco, NEXtCARE services a portfolio of around 2 million members and operates the region's first 24/7 multilingual medically staffed platform.

 

NEXtCARE Basketball team3
NEXtCARE Team bags Basketball Championship Award - Nov 2013
• Team wins Conference A and The Battle of the Champions
• 16 teams across 2 conferences competed for first place at The Ambulance and Hospital Basketball League - Season 5

Dubai, November 13th, 2013: NEXtCARE UAE (Arab Gulf Health Services) L.L.C. basketball team has won the first place in the Ambulance and Hospital Basketball League in its 5th season. The team which consisted of 16 NEXtCARE employees has played every Friday over the past 12 weeks and has qualified through the various rounds to win conference final match against International Modern Hospital followed by Battle of the Champions won against Al Zahra hospital.

Regional Human Resources Manager at NEXtCARE Mida Mistrah Al Ghazi expressed her utmost pride and support for the winning team. She said, "NEXtCARE capitalizes on employee engagement and considers sports as a key enabler for team spirit and collaboration. We are committed at promoting a healthy lifestyle through encouraging sports. We are extremely proud of our team's achievements so far and will be looking forward towards more accomplishments soon."

Ambulance and Hospital Basketball League aims at promoting camaraderie, discipline and sportsmanship among healthcare services providers and their partners, away from work, the league also serves as an exercise to promote wellbeing and reduce stress.

With around 700 employees of 32 different nationalities, NEXtCARE specializes in providing a wide range of third party administration services to a broad spectrum of clients from across the globe. The company is always listening and always innovating to ensure administering the best possible services. Having offices in UAE, KSA, Oman, Bahrain, Qatar, Kuwait, Egypt, Lebanon and Morocco, NEXtCARE services a portfolio of around 2 million members and operates the region's first 24/7 multilingual medically staffed platform.

Dubai NEXtCARE Hosts International Medical Seminar - Feb 2013
Representatives from 24 countries share experiences in Dubai

Dubai, February 20th, 2013: NEXtCARE UAE (Arab Gulf Health Services) L.L.C. has hosted the Medical Network Seminar of its parent company, Allianz Global Assistance, the international leader in assistance, travel insurance and services. The 3 day medical seminar is held at The Radisson Blu hotel between the 19th and 21st of February 2013.
The Allianz Global Assistance Medical Network Seminar is the first seminar dedicated uniquely to medical operations and networks. Executives from the company's medical community came together in Dubai to share information and best practices on medical provider networks, case management and other related medical topics.

Commenting on the seminar, Christian Gregorowicz, Chief Executive Officer of NEXtCARE said, "NEXtCARE-UAE is proud to have been chosen as the host for the first Allianz Global Assistance Medical Network Seminar. We thank Allianz Global Assistance for their trust which further confirms the ambition of the group on global networks and NEXtCARE being part of this objective. The selection of Dubai confirms the emirate's importance as a world touristic and convention destination."

Allianz Global Assistance Medical Network Seminar gathered 45 representatives, from 24 different countries around the world. Such events were previously held at a functional or regional level which makes this gathering the first fully fledged medical seminar for the group.

This seminar also provides an opportunity for colleagues from NEXtCARE and the other Allianz Global Assistance business units from around the world to collectively meet around shared business objectives. The aim of this seminar is sharing the experiences of the attendees to align the group's future steps for network management and network utilization which would expand the group's global medical community.

Owned by Allianz Global Assistance, NEXtCARE specializes in providing a wide range of third party administration services to a broad spectrum of clients from across the globe. The company is always listening and always innovating to ensure administering the best possible services. With offices in UAE, KSA, Oman, Bahrain, Qatar, Kuwait, Egypt, Lebanon, Morocco and Malaysia, NEXtCARE services a portfolio of around 2 million members and operates the region's first 24/7 multilingual medical and assistance platform.

NEXtCARE appoints new Chief Business Officer - July 2012

NEXtCARE is pleased to announce the appointment of André Daoud as Chief Business Officer. Mr. Daoud will be responsible for the business strategies for new businesses and the expansion locally and regionally.
Andre, whose appointment is effective immediately, holds a Diploma in Insurance and has 15 years of experience most of it in the insurance industry. He has an extensive knowledge in Medical Insurance, Management, Finance and e-business solutions with a proven expertise in management, operations, organization analysis and business development. Previously, André was working for AXA where he was heading the healthcare operations in the region.

NEXtCARE Lebanon has launched the "Mini MBA program" -June 2012

NEXtCARE has launched the "MINI MBA program" beginning of June in Lebanon. The objective of this Mini MBA program is to expose managers with medical background like nurses and doctors to the core disciplines of general management and to refresh and deepen the existing knowledge of managers with business (related) degrees. Participants will benefit from the practical approach of this Mini MBA providing them not only with the theoretical business knowledge, concepts and strategies but more important with practical tools and case studies targeted to the insurance industry that they can apply to their day to day work.
NEXtCARE Lebanon employs 80 employees majority of which are medical professionals. The kickoff workshop for the first two groups was held in the first week of June followed by the first course on Marketing.
The training is being provided in collaboration with the recognized and accredited Lebanese American University and is part of the Continuing Education Program (CEP) for businesses. Different subjects are part of the program like Marketing, Sales, Accounting, Finance, Project Management, Process Optimization, Human resources, strategic planning and Customer Service. These subjects are combined with Case studies from the Healthcare and Medical Industry and practical business methods and tools.
"This program prepares and develops managers as part of their career development plan prior to any vertical or lateral change or any new functions that require the acquisition of managerial skills and competencies. It is part of our HR development strategy as we are keen to promote talents. We are very pleased to start this program with our Lebanese colleagues and are looking forward to expand the geographical scope of this project to the region." Says Christian Gregorowicz the CEO of NEXtCARE.

New General Manager in NEXtCARE Saudi
Talal Fida joins as new General Manager - April 2012

NEXtCARE has announced the appointment of Talal Fida to the position of General Manager for, Saudi NEXtCARE, its operating entity in the Kingdom of Saudi Arabia. He replaces Nazih Dandan, who was given new responsibilities.

Talal will be responsible for the daily general management of the independent entity in the Kingdom, overlooking all the different areas of the business. His previous experience is in Health Insurance lines and business development last of which with one of the largest insurers in the Kingdom of Saudi Arabia.

"NEXtCARE is extremely pleased to welcome Talal", remarked Christian Gregorowicz the CEO of the Group, "We know that with his strong background and expertise, he will be a tremendous asset, not only to the company in KSA but also for NEXtCARE as a group". Talal is pleased to work with one of the region's largest claim administration companies. Originally from the Kingdom of Saudi Arabia, Talal has over 15 years of diverse experience geographically and in different business areas including operations research, process improvement and optimization as well as strategic planning in IT, insurance and telecommunication.
He is a graduate from New York Institute of Technology and Boston University, Boston MA. The multilingual executive holds a Bachelor of Science in Computer Engineering and MBA in Finance.
NEXtCARE wishes Talal all the best of success for his future responsibilities and further expansion and prosperity for the NEXtCARE Group.

Takaful International assigns NEXtCARE as Third Party Administrator for the Qatari market- March 2012

Takaful international has bestowed NEXtCARE as the Third party administrator for its new branch in Qatar. The agreement, signed on the 5th of March 2012 between Takaful International and the Dubai based NEXtCARE assigns the leading third party administrator to manage the health claims of Takaful International in Qatar.
The agreement was signed in Takaful International headquarters by Mr. Younis J. AlSayed, Chief Executive of Takaful International and Mr. Christian Gregorowicz Chief Executive Officer; with the attendance of Ms. Layla Abdulredha Abdulla- Claims Operations Manager in the presence of Mr. Essam Al Ansari- General Manager, Mr. Ali Noor- Deputy General Manager, Family Takaful and Healthcare and Mrs. ReemaNawrooz, Senior Manager - Family Takaful & Healthcare.
According to this agreement NEXtCARE will provide Takaful international with a variety of services like Customer Service, Risk assessment, Health claims management, IT solution and added services.
Commenting on this agreement Mr. Younis J. AlSayed, CEO of Takaful International said: "The signing of this agreement enhances the strength of services jointly, especially coverage of health insurance and we are pleased with this cooperation, which is a translation of the objectives of the company that aspires to provide the best services always."
The attractiveness of this productive cooperation will enable us to expand our high quality health services, that the company continues to expand its business, and the company continues to develop its health products, given the growing demand and increasing awareness of its importance. The company is also seeking to attract more hospitals and medical clinics in the Middle East and inclusion in a network of health services."
Christian Gregorowicz, Director and CEO of NEXtCARE UAE and the group said: "This development is one step forward providing high quality health management solutions to the market. The health insurance market is on course to further mature and grow in the future. The combined resources of Takaful international and NEXtCARE will position our companies to deliver exceptional customer service and innovative products in the Qatari market. And these benefits will be reaped by our stakeholders."
By utilizing all of the various programs and services of NEXtCARE, like the proprietary enterprise IT solution TATSH, Takaful international is able to eliminate excess administrative and loss costs associated with client risks and claims.
Takaful International Company which was founded in 1989 the first Islamic insurance company in the region that provides services and a variety of insurance coverage is fully compatible with the foundations of Islamic Sharia and the requirements of this era. Since 2008, the company has been accredited with the (BBB) classification for financial strength rating from the internationally prominent credit rating agency Standard & Poor's. The company had also been recently awarded the 3rd edition of Her Royal Highness Princess Sabeekabint Ibrahim Al Khalifa Award for Bahraini Women's Empowerment in the private sector to honor the company's continuous encouragement and support for developing and enhancing the role of Bahraini working women.

 

NEXtCARE donates to the Dubai Autism Centre - January 2012

In the occasion of the festive season and the New Year and with the spirit of supporting our community; NEXtCARE contributed in donating toys to the Dubai Autism center. This Corporate Social Responsibility initiative aims to give back to the community and helps autistic children and children with special needs.
Exceeding the initial goal of collecting sixty gifts, the NEXtCARE team donated around 100 gifts for the Children's fair. Each of the sixty children who attended the event received a toy from the NEXtCARE employees.
The Children's fair was organized and sponsored by Dubai Autism Center. The event was held on Saturday 28th of January 2012 hosted at Fakhruddin and Farrida Ajmal's Residence in Al Barsha. A group of 60 autistic children and children with special needs from various Dubai schools aged between 5 to 18, attended the event. The Fair included face painting, hair decoration, food stalls, art stall for the children to express their creativity, characters to interact with the children, games stalls, and others.Thanks to all the NEXtCARE employees for their generous donations, and their gracious support in helping the community!

 

Mondial Assistance and NEXtCARE combine to deliver health insurance
management solutions-Press Release Oct. 26th 2011

Mondial Assistance, the International leader in Assistance, Travel Insurance and Personal Services, has strengthened its Middle East operations as it combines forces with NEXtCARE, a specialist provider of health insurance management and third party administration services. Mondial has relocated its current offices in Bahrain to merge its activity into NEXtCARE's new offices in Dubai to maximise the synergies between the two organisations.

For a copy of the press release please click on "Press release - Mondial & NEXtCARE" under the Information Download.

August 1, 2010

NEXtCARE UAE is pleased to announce the relocation of its offices previously located in Warba and Khabaisi to one location in the Business Avenue Building on Sheikh Rashid Street, Deira Dubai.
For further details please check "Locations" under the "Contact Us" page.

April 7, 2010

NEXtCARE received the "Third Party Administrator of the Year" Award during the ceremony held in Dubai on the 7th of April 2010 at the INSUREX 2010 conference.

November 19, 2009 HealthCare Challenges in the GCC Workshop

NEXtCARE was the silver sponsor of the workshop, held at the prestigious school of government, in Dubai, on November 19, 2009. Various hot health topics were discussed, and distinguished guests from the region and the USA had many interventions in this workshop, attended by representatives of the GCC Ministers of Health.

3rd Middle East HealthCare Insurance Conference

The 3rd Middle East HealthCare Insurance Conference was held on the 9th and 10th of December 2009 in Manama-Bahrain. NEXtCARE was the gold sponsor of this major event, having as a theme: Making HealthCare Compulsory: Opportunities and Challenges for Insurers in the Middle East. Please visit www.meinsurancereview.com for more details.

First NEXtCARE Conference and Workshop:

The 1st NEXtCARE Conference and Workshop took place on October 14th 2009, at the JW. Marriott Dubai for all operating entities of NEXtCARE. Executive managers attended the 2 days that served as a shared exercise in strategic thinking and goal setting for the company.

September 2009

Saudi NEXtCARE is the first TPA in the Kingdom to get a double licensure from both SAMA and CCHI.

August 20, 2009

We are proud to be managing Falcon Insurance Members. With a recent acquisition of one of the country's largest group medical insurance scheme to add to its rapidly growing portfolio, Falcon is growing at a healthy pace.

May 17,2009

NEXtCARE Oman is incorporated in Muscat-Oman

May 2009

NEXtCARE UAE Managers attended the "Executive Training Program"

April 15,2009

Bahrain Regency Palace: 80 Providers attended the first NEXtCARE Providers Training Seminar and Lunch. Precedence was given to an interactive question and answer session by Senior Managers who also presented information on the NEXtCARE work practices and ethics. The NEXtCARE expansion plan was also announced.

March 1,2009

Mr.Bruce Trowbridge joined NEXtCARE as Chief Financial Officer (CFO). Bruce will handle the financial planning of NEXtCARE UAE and the NEXtCARE Group in our dynamic environment.

February 1,2009

Mr. Tony Abi Khalil joined NEXtCARE as Chief Information technology Officer (CITO).Tony is responsible for all the strategic IT decisions and solutions of the NEXtCARE Group.

January 17,2009

Caisse Mutuelle Dentiste signed with NEXtCARE Lebanon (Medical Express Sal) to manage their Healthcare benefits.

November 30, December 1, 2008

NEXtCARE was the gold sponsor of the 2nd Middle East Healthcare Insurance Conference themed "Managing Healthcare and Health Insurance Demands of the Middle East" Fairmont Hotel, Dubai, UAE.

October 18, 2008

NEXtCARE Management Team building. WESTIN Hotel, Dubai UAE. NEXtCARE conducted a one day event, aimed at fostering employee empowerment, increasing loyalty and sense of collective ownership for supervisors, managers and senior managers.

July 1, 2008

NEXtCARE Saudi received preliminary approval from SAMA to start its operation in KSA which is expected early 2009.

May 26 and 27, 2008

2nd Providers Seminar Metropolitan Palace Hotel Al Hamra Ballroom, Dubai. NEXtCARE conducted a two day seminar for the Preferred Network Providers to present an up-to-date Policies and Procedures for high level service to our valuable beneficiaries, in addition to highlighting the special procedures of the Healthcare Scheme for Dubai Government employees.

May 1, 2008

NEXtCARE Holding acquires a third party administration company in Egypt as a step to enter the Egyptian market.

February 1, 2008

NEXtCARE was appointed by Dubai Government to provide Health Insurance services to all its employees.

January 15, 2008

1st Providers Seminar Dubai Chamber Of Commerce. NEXtCARE conducted a one day seminar themed "Customer Satisfaction by rendering Quality Service is our prime concern"


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